Session Guide and Policies.
Treatments and Events
Please plan to arrive 10 minutes before any event or treatment. Sessions and events begin and end on time. Please note that time slots and venues are subject to availability.
Rescheduling + Cancellations
If you need to cancel or reschedule your appointment for any reason, please contact me (info found in your booking confirmation) at least 48 hours prior to your scheduled appointment time. When cancelling you will be refunded minus credit card transaction fees. All appointments missed or not cancelled within this time frame will be charged in full.
If you are running late or experiencing technical difficulties, please contact me (info found in your booking confirmation). Late arrival will shorten your appointment time, and the appointment will end at the scheduled time.
An arrival of fifteen minutes or more after your appointment time will be considered a “no show” and the cancellation policy will apply.
What Do I Need To Do To Prepare?
It’s helpful to be in a softly present state of mind to welcome Reiki healing, as well as to set an intention. For instance, you may want to set an intention to bring balance to a particular physical or mental health issue, or perhaps you’re seeking some peace of mind. You can ask to release tension, or stress. You can ask to welcome in confidence, and joy.
If we are working together over Zoom, please set up your space in advance of our appointment. Please plan to eliminate distractions, and silence or turn off your phone. You may wish to transform your environment to set the mood to relax and rest with low lighting, a blanket and pillow, an eye mask/pillow, crystals and/or essential oils. Once you are settled, spend a few minutes in your sanctuary in quiet contemplation.
A Note On Audio for Working Together on Zoom
Headphones are strongly encouraged as sessions include shared audio and/or live sound healing with resonant crystal singing bowls, gong, and more. Noise-cancelling earbuds are great; but please use whatever is most comfortable and available for you.
I recommend enabling stereo audio in the Zoom desktop client:
1. Sign in to the Zoom desktop client.
2. Click your profile picture then click Settings.
3. Click Audio.
4. Under Music and Professional Audio, select the Show in-meeting option to enable "Original Sound" check box.
5. Select the Stereo Audio check box.
What Can I Expect During a Session?
Most clients report feeling deeply relaxed and at peace. Some experience muscle sensations or feelings of movement, or change in temperature. Every session is unique, but it’s also not uncommon to feel emotional, experience dream-like imagery, to feel nothing, or to fall asleep. Even if you have an active mind, Reiki is flowing where it’s needed.There’s no wrong way to experience Reiki.
As the energy flows, energetic blocks or issues may make themselves known to me. If I do receive such impressions, I do my best to work with that information in a constructive way, and to give you tools to work with beyond your session.
What Can I Expect After a Session?
Reiki will continue to flow and work within you up to 24 hours following our session. Immediately after our time together it’s a great idea to drink water, and move slowly. Grounding activities such as writing in a journal, eating healthful foods, or meditating are great ways to integrate your experience. Some clients are tired, some are energized.
You may even find that something that wasn’t on your mind may come up for you after your session. Remain open to the possibilities of this energetic work and know that Reiki gently supports and nurtures your spirit.
Disclaimer
Our work together is not a substitute for medical evaluation and treatment, and it is recommended that you see a qualified and licensed professional for any physical or mental condition you may have. Kristen does not diagnose, prevent or treat any illness, disease, or any other physical or mental condition. Information exchanged during a session is for educational, spiritual, and inspirational purposes only. Kristen Sonntag and Kristen Sonntag LLC d/b/a Sunday Diamond are not responsible for any claims for injuries, damages, losses, death, costs, and expenses of all kinds, including legal fees, in any way arising from or related to your session(s).